Getting started
Beginning behavioral health services does not have to be complicated. Our intake process is designed to be clear, supportive, and efficient.
Contact Our Intake Team
Call us at 240-960-7515 or use our secure contact form. Our intake coordinator will conduct a brief screening, answer your questions, verify insurance coverage, and schedule a comprehensive assessment.
Insurance Verification
Before services begin, we verify your active coverage, confirm behavioral health benefits, identify copays or deductibles, and determine prior authorization requirements. We work with eligible Maryland insurance providers including Medicaid and managed care plans.
Comprehensive Assessment
Before services begin, we verify your active coverage, confirm behavioral health benefits, identify copays or deductibles, and determine prior authorization requirements. We work with eligible Maryland insurance providers including Medicaid and managed care plans.
Personalized Treatment Plan
Following your assessment, we develop a collaborative, person-centered treatment plan outlining your goals, recommended services, session frequency, and measurable objectives. Plans are reviewed regularly and adjusted as you progress.
Insurance & Payment
We work with eligible insurance providers in Maryland, including Medicaid and managed care plans. Coverage varies by plan and service type. Our intake team verifies benefits prior to admission whenever possible.
For individuals without insurance or with out-of-network coverage, self-pay options may be available. Please contact our office for current rates and payment arrangements.
What to Bring
Please have the following ready for your first appointment:
- Government-issued photo ID
- Insurance card (if applicable)
- Current medication list
- Referral documentation (if applicable)
- Discharge paperwork if transitioning from a higher level of care
If you need additional support, our team can assist you by phone or in person.
Ready to Take the First Step?
Beginning care can feel overwhelming, but you do not have to navigate it alone. we are available to answer questions, verify insurance coverage, and guide you through a simple digital intake process.